Appeal a Ban
| Players who have received a ban or restriction may contact us using the Ban/Restriction Appeal Contact Form. Before submitting a ticket through the contact form, please read all the information in this article. Submit an Appeal |
Report a Cheater
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Bungie takes the reports of suspected cheating very seriously. We use these reports and our own tools to investigate players who may be manipulating network connections and other forms of cheating or violations of Bungie's Code of Conduct and Terms of Use. View this article for ways to report suspected cheating in-game. |
Japanese Regional Support
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Players in Japan can request assistance for a customer service or game issues they are encountering by using this contact form. |
South Korean Regional Support
| Players in South Korea can request assistance for a customer service or game issues they are encountering by using this contact form. South Korean Regional Support |
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Bungie is committed to protecting the personal information of players. These data privacy contact forms will allow players to request a copy of the information Bungie maintains about them or to request the deletion of the personal information Bungie has stored. Additionally, there are other data privacy rights that can be requested. Players can also opt-out of having their information sold to third parties. |
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Players who encounter issues when attempting to purchase a Marathon Shop item or who are missing LUX or other purchased add-ons should try the troubleshooting steps in this article.
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This form allows players to send feedback on how the text-based language filters for Text Chat, Bungie Names, and Clan details are performing if the player encounters user-submitted text content that was inappropriately filtered or not filtered. For more information on how these filters work, please see our FAQ help article. Text-Based Language Filters Feedback |
| Viewers who encounter issues with bounty progress after purchasing gift subs should refresh the stream they are currently viewing. If progress is still not counted. Please follow this link and fill out our Gift Sub Contact Form. Twitch Extension Gift Subs |
