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  1. Marathon Help
  2. General and Account
  3. FAQ

FAQ

Marathon_Reprisal_Header_Front_Page_Banner_PC.jpg

 

Will a pre-load option be available?

  • Yes, pre-load is currently available!

 

My progress from the Server Slam didn't carry over?

While progress from the Server Slam was wiped, you will be credited a reward bundle based on how far you progressed during the Server Slam.

Note: Cosmetic and loot rewards will be delivered once Marathon launches on March 5th. It’ll take a bit of time for us to roll out the rewards to everyone, so if you login and don’t see them in your inbox, hold tight – they should arrive soon!

Below are the reward tiers you can earn during the Server Slam:


Complete your first mission: Unlock the Standard Arrival Cache

  • Implants (Random Rolls)
    • 2 Standard Head
    • 2 Standard Legs
    • 2 Standard Torso
  • Runner Cores (Random Rolls)
    • 4 Standard Runner Cores
  • Weapon Mods (Random Rolls)
    • 6 Standard Chip Mods
  • Weapons
    • 1 Standard Overrun
    • 1 Standard Hardline


Reach Runner Level 10: Unlock the Enhanced Arrival Cache (Green)

  • Implants (Random Rolls)
    • 2 Enhanced Head  
    • 2 Enhanced Legs
    • 2 Enhanced Torso
  • Runner Cores (Random Rolls)
    • 2 Enhanced Runner Cores per Runner Shell (12 Total)
  • Weapon Mods (Random Rolls)
    • 4 Enhanced Chip Mods
  • Weapons (Random Rolls)
    • 1 Enhanced Magnum
    • 1 Enhanced Hardline


Reach Runner Level 30: Unlock the Deluxe Arrival Cache (Blue)

  • Implants (Random Rolls)
    • 1 Deluxe Head
    • 1 Deluxe Legs
    • 1 Deluxe Torso
    • 1 Enhanced Head
    • 1 Enhanced Legs
    • 1 Enhanced Torso
  • Runner Cores (Random Rolls)
    • 1 Deluxe Runner Core per Runner Shell (6 Total)
    • 1 Enhanced Runner Core per Runner Shell (6 Total)
  • Weapon Mods (Random Rolls)
    • 2 Deluxe Chip Mods
    • 2 Enhanced Chip Mods
  • Weapons (Random Rolls)
    • 1 Deluxe Magnum
    • 1 Enhanced Volley Rifle
  • Backpacks
    • 1 Enhanced Base Backpack

 

What platforms is Marathon available on?

  • PS5 and PS5 Pro
  • Xbox Series X|S
  • PC (via Steam)
    • Minimum System Requirements
      • Requires a 64-bit processor and operating system
      • OS: Windows 10 64-bit (latest Service Pack)
      • Processor: Intel Core i5-6600 / AMD Ryzen 5 2600
      • Memory: 8 GB RAM
      • Graphics: NVIDIA GeForce GTX 1050 Ti (4 GB) / AMD Radeon RX 5500 XT (4 GB) / Intel Arc A580 (8 GB, with ReBAR on)
      • DirectX: Version 12  
      • Network: Broadband Internet connection
    • Recommended System Requirements  
      • Requires a 64-bit processor and operating system  
      • OS: Windows 10 64-bit (latest Service Pack)  
      • Processor: Intel Core i5-10400 / AMD Ryzen 5 3600  
      • Memory: 16 GB RAM  
      • Graphics: NVIDIA GeForce RTX 2060 (6 GB) / AMD Radeon RX 5700 XT (8 GB) / Intel Arc A770 (16 GB, with ReBAR on)  
      • DirectX: Version 12  
      • Network: Broadband Internet connection

 

I need help installing the Server Slam open preview weekend.

 

How do I enable proximity chat?

  • Upon launching for the first time, you will be met with an option to enable or disable proximity chat. To change this, go to Settings > Social > Enable/Disable Prox Chat.
    • Note: You must use Push-to-Talk to use proximity chat, see below.
  • Proximity chat is Push-to-Talk with the Y key on mouse and keyboard or right-directional pad on controller.
    • Note: Team chat is a separate push-to-talk option (T on mouse and keyboard).
    • Push-to-Talk key must be held while speaking over proximity chat.
  • Enemy Runners using proximity chat will have their name pop up on the left side of your HUD.
    • Note: This UI indicator will be present regardless if you have proximity chat enabled/disabled.

 

How do I customize my shells and profile?

  • You can access your customizations via Lobby > Loadout > Customize tab.
  • There are some styles (skins) that are available on this screen.
  • Changing Shells after selecting a style will revert to the previous style.

 

How do I access scavenger mode (Rook)?

  • Select the Rook frame in Shell selection.
    • Navigate to Shell selection and it will be the last option available (Runner Level 3 required).
  • Important information while Rook is selected:
    • Selecting Rook while in a crew will result in a matchmaking error.
      • Rook can only be used solo.
    • Selecting Rook will lock player inventories to a specific Rook loadout.
    • Contract progression is disabled while a player is using Rook.

 

How do I report bugs?

  • Bug reports should be sent to our Bug Reporting Forums.
  • If you don’t see your issue reported already in the Bug Reporting Forums or logged in Known Issues, create a new thread following the post guidelines and format.
    • You will need to login to your Bungie.net account to use the Forums.

 

How should I format bug reports?

Here is a template on what information you can provide to make your report as impactful as possible for our team.

  • Check previous bug reports and the Known Issues list.
    • Bungie ID: Playername#1234  
    • Platform: Steam, PlayStation 5, Xbox Series X, etc.
    • Description of Issue: General description of the issue in the game.
    • Rough Date and Time of issue: Let us know roughly when this occurred, especially if it was a crash.
    • Steps to Reproduce: If you know the specific steps you took to cause the issue, please include them.
    • Image/Video showing the issue: Videos will need to be uploaded to a third-party site such as YouTube or Imgur.

 

How do I share feedback?

  • Feedback from this test should only be submitted in the #feedback and #targeted-feedback channels on this Discord server.
  • Before creating a new thread, please try to do a quick search to see if there is already a topic discussing what you want to share and add a comment there instead. 
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