The contact form below is for players in the Japanese region to request help with a customer service or game issue they are encountering.
Before submitting a ticket, players should ensure they have searched help.marathonthegame.com for relevant troubleshooting suggestions or information on known issues. They may also want to read through or post in the Marathon Help Forum, where they may be able to get answers to their questions from Destiny Player Support, community volunteer moderators, or other Destiny community members.
Please note that not all help request submissions will receive a response from a support agent, especially any requests that are off-topic, general feedback, about gameplay strategy, from players not in the Japanese region, or players who violate our Terms of Use or Code of Conduct.
