Bungie Answered
Exfiled on dire marsh 9/22 2:55pm HST
Hi just exfilled on diremarsh day time after a running a blue key and having firestorm templates completed and got a network error AFTER successfully exfilling. All gear was lost! Please help
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Comentários
Hi there,
Thank you for reaching out. I'm sorry to hear you were met with a network error after a successful exfil. Could you please let me know what was the error you received, and if there was any specific error code? If you managed to grab a screenshot or video recording of the incident, please consider sharing it below via a YouTube or Imgur link so we can further investigate.
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
I did not unfortunately is there a match history system to see ?
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