Bungie Support

Comentário oficial

1. Comunidade
2. Bug Report: Runner Shells
3. No Cryo skin after defeating compiler

Hi!Thanks for reporting this. I'm sorry to hear you didn't receive your runner skin after defeating the Compiler. I really appreciate all the details included in your report. However, I'm unable to...

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Comentário oficial

1. Comunidade
2. Bug Report: Systems, Settings, & Services
3. Feedback Regarding Marathon Launch Map Representation

Hi there,Thanks for sharing your thoughts and sentiment about Marathon. I am truly sorry to hear the world map from the launch graphics have made you feel like your region was overlooked. I underst...

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Comentário oficial

1. Comunidade
2. Bug Report: Systems, Settings, & Services
3. Disconnected after killing compiler with no ability to connect back into game game said a go to lobby b .

Hi there,Thank you for reaching out. I'm really sorry to hear you were disconnected and sent to the "Continue waiting?" screen after defeating the Compiler. If you haven't already, please view our ...

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Comentário oficial

1. Comunidade
2. Bug Report: Systems, Settings, & Services
3. Qued up for Cryo Archive and got stuck on infinite loading screen.

Hi there,Thank you for reaching out. I'm sorry to hear you were stuck on the "Continue waiting?" screen before starting your run. If you haven't already, please view our Network Troubleshooting Gui...

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Comentário oficial

1. Comunidade
2. Bug Report: Factions, Contracts, & Upgrades
3. Cryo Archives CyAc Contracts Reset Prematurely

Hi there, Thank you for reporting this. I'm sorry to hear you didn't get to finish your Cryo Archive contract as it refreshed earlier than expected. If you’re able to, please send us the following ...

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• Editado 1 de junho de 2026 20:39
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Comentário oficial

1. Comunidade
2. Bug Report: In-Game Mechanics & Activities
3. Killed Compiler and Exfilled as Vandal, no rewards at all for entire Crew

Hey there, Thank you for reaching out. I'm sorry to hear you and your team received an error message after defeating the Compiler and exfilling, and didn't receive your rewards. Could you please sh...

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Comentário oficial

1. Comunidade
2. Bug Report: In-Game Mechanics & Activities
3. Killed Compiler - No Codex Entry or Skin Unlock

Hey there,Thanks for reaching out. I appreciate the video included. I'm sorry to hear you didn't unlock your Runner skin after defeating the Compiler. This issue is currently on our devs' radar and...

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Comentário oficial

1. Comunidade
2. Bug Report: Runner Shells
3. No Compiler Codex/Skin After kill

Hey there,Thanks for reaching out. I appreciate the screenshots and videos included. I'm sorry to hear you and your team didn't unlock your Runner skins after defeating the Compiler. This issue is ...

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Comentário oficial

1. Comunidade
2. Bug Report: In-Game Mechanics & Activities
3. Did not receive Cyro Skin for Killing Compiler and exfiling with Ganglion - Recon

Hey there,Thanks for reaching out. I'm sorry to hear you didn't unlock your Runner skin after defeating the Compiler. This issue is currently on our devs' radar and is being investigated. We apolog...

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Comentário oficial

1. Comunidade
2. Bug Report: Graphics, UI, & HUD
3. Tracking collectible items in the codex doesn't work.

Hi!Thanks for reporting this. Would you be able to reproduce the issue and capture a video displaying the behavior when tracking items, so I can take a closer look? Please upload your video to a pu...

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