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Bungie Answered

Weasel Error - NOT LOCAL CONNECTION ISSUES

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DeFrost

I was loading into a game and disconnected during the loadin to the lobby along with the rest of squad. Upon relauching the game I was presented with the weasel error. I followed the normal protocol to bypass these issue ex restarting router and being on a hardwired connection (I work in IT I know how to do this lol). None of these issue resolved the error. I believe the error to be located on the server itself from what I have read online other players have been stuck in this loop when disconnecting while loading into a lobby. I beleive the issue to be related to marathon servers seeing my account active on one server and me trying to login and connect on another. I verified this by successfully logging into marathon on a different steam account and my friends get the same error when signing into my account from a different location. Is there anyone who can force disconnect my account on all marathon servers or something? The game is literally unplayable on my account right now and this seems to be the only way to express the issue

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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for reaching out! 

    This sounds like a connection issue of some kind is occurring and could be an internet service provider issue.

    Below are suggestions that may help with your issue:

     

    1. Please review our Network Troubleshooting Guide for best optimizing your connection to Marathon.
    2. Our Network Setup guide provides recommendations and internet connection requirements.
    3. We offer troubleshooting steps in our Error Code guide for those receiving the same or several error codes.
    4. To best optimize your connection and improve your latency and packet loss, please view our Optimzing Connections guide.
    5. You may need to power cycle your router or modem by following the device manufacturer's recommendations.
    6. There can be common network hardware issues that interfere with each other. Please view our guide for troubleshooting steps.
    7. It's also possible that you need to enable IPV6 or IPv4 on your device, too.
    8. If you still experience issues after going through the troubleshooting steps above, you may need to adjust your router's or modem's settings. Please review our Advanced Networking Steps guide for other possible solutions, such as enabling UPnP, changing your NAT type, or opening up specific ports.
    9. It may be beneficial to clear your platform cache: PC players can perform this by viewing Steam's article, and console players can do this by following the steps outlined inside each platform's section in our support article.
    10. You may need to quit all other apps on your PC or console when playing Marathon, including turning off other connected devices that are streaming media.

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