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Bungie Answered

game is constantly crashing

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Vibetribe0137

cant get through 3 or 4 games without crashing

1

Commentaires

7 commentaires
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  • Commentaire officiel
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    Bungie Support
    Marathon Support

    Hey there,

    Thank you for reaching out to us.

    We understand you're experiencing crashing in Marathon. We can imagine how this may have impacted your experience. For our investigation, could you kindly let us know the following:

    • The platform you play on. If Steam, what OS and GPU does your PC use?
    • Do you see any error codes or messages when you experience these crashes?

    Once we have these details, we will review and see what else we can hopefully suggest.

  • Avatar
    BxBladeX

    Same here, I'm getting tired of it. It's costing my runs. every second or third match in and yes my drivers are updated... Patch didn't fix anything

     

    1
  • Avatar
    BxBladeX

    Steam Client
    Windows 11
    Processor    AMD Ryzen 7 7700X 8-Core Processor, 4501 Mhz, 8 Core(s), 16 Logical Processor(s)
    GPU    NVIDIA GeForce RTX 4070
    Installed Physical Memory (RAM)    32.0 GB

    Running on SSD

    1
  • Avatar
    Esponjoso

    Same here, crashes every other game, ONLY happens on this game. Zero error messages. Its pissing me off at this point. Makes it so that you literally cant play ! Have to restart the game every match after it crashes.

    1
  • Avatar
    Vibetribe0137
    • I play on steam, Windows 10, RTX 3070
    • always happens at the loading in screen (silk moth screen) right before it shows the other players.
    • no error code just crashes, if I am able to load back in after restarting the game I get nothing. If I am not able to load back into the game I get Error: Grapefruit
    -1
  • Avatar
    Bungie Support
    Marathon Support

    Hello again,

    Thank you for this information.

    As per the Steam subsection of this guide, you may wish to reinstall Marathon to see if that helps in alleviating this crashing.

    If you continue to encounter Grapefruit, then you may wish to see if Network Troubleshooting helps in resolving it.

    0
  • Avatar
    Vibetribe0137

    Grapefruit only appears when I cant rejoin the group (I assume this is because those runners died before I was able to attempt a reconnect) every other time I do not get any error code, just a hard crash closing out the game entirely. Only happens on the loading in screen right before the contract screen of your teammates pops up. I have reinstalled multiple times and nothing changes. I just did a fresh install and the game crashed on my 2nd run. My internet has a high speed connection and network would not be an issue.  

    0

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