Bungie Support

Commentaire officiel

1. Communauté
2. Bug Report: Graphics, UI, & HUD
3. Cursor Not Responsive Only When Discord is Running

Hi there, Thank you for your report. We understand that your cursor is lagging in Marathon when you have Discord open. We're sorry to hear of this, as we can imagine the possible impact of such an ...

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Commentaire officiel

1. Communauté
2. Bug Report: In-Game Mechanics & Activities
3. I don't hear anyone

Hi there, Thank you for reaching out to us. We understand you aren't hearing voice chat. We're sorry to hear of this, as we can imagine the impact that this may have had. By any chance, are you enc...

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Commentaire officiel

1. Communauté
2. Bug Report: Systems, Settings, & Services
3. Error code ginger

Hi there, Thank you for reaching out to us. We understand you're encountering error code Ginger under rather specific circumstances. What you describe does sound odd. This error code is intended to...

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1. Communauté
2. Bug Report: Systems, Settings, & Services
3. I can't play the game

Hello again, Thanks for your follow-ups. We're happy to hear turning off Kaspersky resolved this for you! We have taken note of this detail. Thanks again for taking the time to let us know about this.

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• 1 vote

Commentaire officiel

1. Communauté
2. Bug Report: Systems, Settings, & Services
3. bad module info error

Hey there, Thank you for getting in touch with us. We understand you're unable to launch the game due to a bad module. This does sound strange, especially given you didn't previously experience iss...

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Commentaire officiel

1. Communauté
2. Bug Report: Systems, Settings, & Services
3. Name was changed to redacted on launch of marathon.

Hi there, Thank you for reaching out to us. We have received reports of players experiencing issues with their Bungie Names. At this time, we're looking into the underlying cause of this. Your pati...

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Commentaire officiel

1. Communauté
2. Bug Report: Systems, Settings, & Services
3. No Audio

Hello there, Thank you for reaching out to us. We understand there's no audio when you play. We're sorry to hear of this, as we can imagine the impact that this may have had. If this is happening o...

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Commentaire officiel

1. Communauté
2. Bug Report: Systems, Settings, & Services
3. I can't play the game

Hello there, Thank you for your report. We've received reports of some players encountering this error. At this time, we're looking into its underlying cause. Your patience while we investigate it ...

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Commentaire officiel

1. Communauté
2. Bug Report: Systems, Settings, & Services
3. Error Code: Stingray

Hello there, Thank you for reaching out to us. We understand that you're encountering error code Stingray. We're sorry to hear of this, as we can imagine how this may have caused concern. For more ...

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1. Communauté
2. Bug Report: In-Game Mechanics & Activities
3. Stuck out of tutorial

Hey again, Thanks for the prompt response. We have received reports of this soft lock and are now looking into it. Thanks again for letting us know about your experience with this issue!

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