Bungie Answered
Passionfruit
I started getting this error around the same time as players in South America, even though I’m located in Europe. I saw that a fix had been released, which was supposedly meant to resolve it, but I still encounter it from time to time. It happens randomly. he problem is not on my side. Everything else works fine. My connection speed hasn’t dropped, and my ping in other games hasn’t increased. What else...
I’m using a wired connection.
The setting to prioritize matches based on connection quality is enabled.
Toggling a VPN on or off makes no difference.
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Comments
Hi there,
Thanks for reaching out.
Error Code: Passionfruit means that you are being prevented from entering matchmaking due to our system detecting too high ping. It can also indicate that you are likely experiencing poor or inconsistent networking conditions.
To that point, we recommend consulting our Network Troubleshooting Guide to explore potential solutions. We also have an Advanced Troubleshooting Guide. If that doesn't help, the next step would be checking our Optimizing Connections page.
Yeah, sure.
Thanks for the generic reply.
I was playing Marathon whole day since 10-11 am until 7 pm everything worked just fine, but around 7:15 pm i start getting this "passionfruit" error and cant start any match. Same was ~8:30. Then i rechecked game at 0:00 and it allowed me to play few matches without any problem. It always happens the same way, but at different times.
This is surely looks like the kind of situation where i should go and open ports, change my router settings. As i said earlier this does not looks like my side problem.
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