Bungie Support

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Last activity October 13, 2026 21:00
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Bungie Support commented, October 13, 2026 21:00
Official comment

Hi there, Thank you for reaching out and for reporting this.These are UESC Spawners and they spawn UESC. When you saw these in-game, do you remember if UESC spawned from their locations? If they di...
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Bungie Support commented, October 13, 2026 20:22
Official comment

Hi there, Thanks for reaching out. Please confirm that you are running Marathon on a native, fully updated Windows installation. If you are using a supported Windows PC, please try the following: ...
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Bungie Support commented, October 13, 2026 19:59
Hi again, Thank you for the DxDiag.Your PC is likely restarting because of a graphics or hardware crash. Try these steps in order: Update Marathon and Windows. Reinstall the NVIDIA driver using th...
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Bungie Support commented, October 13, 2026 19:48
Official comment

Hi there, Thanks for reaching out. Error Code: Passionfruit means that you are being prevented from entering matchmaking due to our system detecting too high ping. It can also indicate that you ar...
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Bungie Support commented, October 13, 2026 19:19
Official comment

Hi there, Thanks for reaching out. Error Code: Passionfruit means that you are being prevented from entering matchmaking due to our system detecting too high ping. It can also indicate that you ar...
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Bungie Support commented, October 13, 2026 16:25
Hi again,We have one more question.Was your buddy able to complete the contract on a different run? If they did try again, did he run into the same issue with the DCONs?
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Bungie Support commented, October 13, 2026 15:42
Official comment

Hi there, Thanks for reaching out. While we appreciate your feedback, the best place to share it is on the Marathon Discord rather than our Help Forums. If you haven't already done so, please share...
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Bungie Support commented, October 13, 2026 15:41
Hi there,Could you verify that you have also claimed the codex in-game? If the codex has not been claimed in-game, it may not register that you earned when trying to make the pruchase.
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Bungie Support commented, October 13, 2026 14:18
Hello there, Thank you for the video. We have taken note of your report and will investigate this on our end.
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Bungie Support commented, October 13, 2026 13:55
Official comment

Hi there, Thank you for your report. We are aware of players reporting this issue and are working on a fix.
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