Bungie Support

Official comment

1. Community
2. Bug Report: Weapons, Equipment, & Consumables
3. Daily Drop - No limit

Hi there, Thanks for the report. Could you give us some additional details to along to go along with your screenshot: Your Bungie Account Name Your Platform The approximate time that this happened...

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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Could not connect to marathon servers

Hi there, Thanks for reaching out. Could you take a screenshot any error code that you are receiving and post it in this thread?

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• 0 votes

Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Name is stuck as guardian

Hi there, Thanks for reaching out. We've received numerous reports of name changes prompted by the Server Slam, and are investigating further.  That said, please reach out to us via this contact fo...

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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Logging into Marathon forcibly reset my Bungie tag

Hi there, Thanks for reaching out. We've received numerous reports of name changes prompted by the Server Slam, and are investigating further.  That said, please reach out to us via this contact fo...

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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Can't get past License agreement

Hi there.Thank you for reaching out.Sorry to hear that you're experiencing issues with your mouse cursor while playing the game. We are aware of some third-party utilities that can introduce this p...

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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Server not available. W:8:80090305

Hi there, Thanks for reaching out. Could you take a screenshot of the error message and post it in this thread?

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• 0 votes

Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Unable to launch on Steam Deck

Hi there, Thanks for reaching out. According to our System Requirements page, please note that Windows 10 or 11 is required to run Marathon on PC. SteamOS is not supported. We apologize for any inc...

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• Edited February 26, 2026 20:40
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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. The mouse cursor is invisible and unresponsive, so I cannot progress in the game.

Hi there.Thank you for reaching out.Sorry to hear that you're experiencing issues with your mouse cursor while playing the game. We are aware of some third-party utilities that can introduce this p...

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Official comment

1. Community
2. Bug Report: Factions, Contracts, & Upgrades
3. UNLINK ACCOUNT

Hi there, Due to mandatory security policy, Bungie is not able to remove connected platform accounts from Bungie.net profiles under any circumstances.

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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Mouse input delay/full no controll

Hi there.Thank you for reaching out.Sorry to hear that you're experiencing issues with your mouse input. We are aware of some third-party utilities that can introduce this problem. Try closing any ...

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• 0 votes