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Bungie Support

Marathon Support
  • Total activity 6953
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Activity overview

Latest activity by Bungie Support

  • Bungie Support commented,
    Official comment

    Hi there,Thanks for reaching out. Because Nightingale is happening in both Destiny 2 and Marathon, the issue may be related to your network, ISP, or Cloudflare WARP. Please try: Fully disabling or...

  • Bungie Support commented,
    Official comment

    Bonjour, Merci pour ce signalement. J'utilise un outil de traduction ; je vous prie donc de m'excuser en cas de malentendu. Nous sommes au courant que des joueurs ont signalé ce problème et nous en...

  • Bungie Support commented,

    Hello there, Thank you for the video.We are aware of players reporting this issue and are investigating. I will pass along your report and video to the relevant channels to help us investigate this...

  • Bungie Support commented,
    Official comment

    Hi there, Thank you for the report in sharing your experience and system specs. Rest assured that performance tuning is ongoing! If you haven't yet, we recommend checking out our PC Performance gui...

  • Bungie Support commented,

    Hi there,Unfortunately, support is unable to restore any lost loot. Any refunds that can be offered are handled automatically by the game systems, not manually through support.

  • Bungie Support commented,

    Hi there,Thank you for the screenshot.Could you try the following steps to see if it helps resolve the issue: Restart your PC and launch Marathon from Steam. In Steam, Right-click on Marathon in S...

  • Bungie Support commented,
    Official comment

    Hi there, Thank you for reporting this. Can you share a screenshot of the error message that you are receiving when trying to launch the game?

  • Bungie Support commented,

    Hello there, Thank you for the extra details. We have taken note of your report and will investigate this on our end.

  • Bungie Support commented,
    Official comment

    Hi there, Thank you for reaching out and for reporting this. Please provide the following details to add to your report: Your Platform The approximate date and time of when this happened Does this...

  • Bungie Support commented,
    Official comment

    Hi there, Thank you for reaching out and for reporting this. Please provide the following details to add to your report: Which weapon were you using? Was the magazine empty or partially loaded whe...