Bungie Support
Marathon SupportActivity overview
Latest activity by Bungie Support-
Bungie Support commented, Official commentHello there, Thank you for this report. We have taken note of your report and will investigate this on our end.
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Bungie Support commented, Official commentHi there, Thank you for the report. We are aware of players reporting this issue regarding the final exfil on Dire Marsh and are investigating.
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Bungie Support commented, Official commentHi there, Thank you for reaching out and for reporting this. Could you provide a few more details to add to your report? Your Platform The approximate date and time of when this last happened How ...
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Bungie Support commented, Official commentHi there, Thank you for the report. We are aware of players reporting this issue and this has been checked by the dev team.The SekGen + upgrades that say they unlock “two enhanced cores” are curren...
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Bungie Support commented, Official commentHi there,Thanks for reaching out.If you haven't already, please try the troubleshooting steps in our Error Code: MARMOT guide as this error is also related to BattlEye services. If the error persis...
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Bungie Support commented, Hello,Unfortunately, support is unable to manually restore lost loot.We have a system in place that automatically refunds gear lost to a subset of server errors. In cases where a qualifying server‑...
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Bungie Support commented, Hi again,I have checked with the team and this is actually not a bug.Final exfil is not meant to be a reliable means of exfilling from Cryo Archive. The other exfils are located in game by finding ...
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Bungie Support commented, Hi there, The red connection banner and red network icon in the top-right of the screenshots, mean the game is seeing very poor connection quality to the Marathon servers. On PS5, please try: ...
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Bungie Support commented, Hi there, S:1:817B1100 is a disconnect error. It means the client lost connection to the Marathon servers (temporary server issue or a network problem on the path), and the session was ended with t...
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Bungie Support commented, Official commentHi there, Thanks for reaching out.Error code W:8:0002EE2 means the client can’t connect to the Marathon servers. Please try these steps: Check server status Make sure there i...
