Bungie Answered
Guns stuck reloading/generally stuck in animations and rubber banding
I killed a destroyer with a gold shield, game was fine until then. Idk if he was cheating but immediately after he dies i’m rubber banding and can’t properly reload. I’m dealing with this the entire game, wasn’t lagging at all before this game, then i get stuck in the same shit as i’m up in pinwhell and lose everything getting attacked by an assassin. I really want to keep this game alive man but this shit is getting ridiculous. I would like my gear back i just played.
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Comments
Hi there,
Thanks for reaching out.
We're sorry to hear you're dealing with this frustrating situation.
Were you seeing any white or red icons in the upper right corner of the screen when the latency was occurring?
To help improve connection stability and reduce latency or packet loss, please review our troubleshooting guide here: Optimizing Connections guide.
If you haven't already, please post in this thread as we are tracking instances of rubberbanding and high latency.
We’re not able to restore items or progress lost due to disconnects, lag, or other connection issues. In cases where a qualifying server‑side error happens, any refunds that can be offered are handled automatically by the game systems, not manually through support.
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