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Bungie Answered

Game chat down

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The Old Boar
So ever since the new update game chat has been down on Xbox. No prox chat no crew chat nothing. Works fine on my ps5 but nothing on my xbox. Tried restarting tried changing setting tried uninstalling and reinstalling nothing works. It ruins the entire game cant even play solo or there will be no comms.
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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for reaching out.

    If you haven't already, please see our Audio and Voice Troubleshooting guide for tips on configuring your audio setup for Marathon.

    If you're still having trouble, please try these steps:

    • Make sure voice chat is turned on in Marathon and that your mic is unmuted.
    • Check your Xbox privacy settings and make sure communication with other players is allowed.
    • If you’re playing with other platforms, make sure cross-network play is allowed.
    • Restart the game and test voice chat again.

    If it still isn’t working, please let us know the following:

    • Can you hear others at all?
    • Can they hear you?
    • Does it only stop working once the match starts?
    • What headset or mic are you using? Is it a Bluetooth device?

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