Bungie Support

Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Purchased Deluxe Edition and Didn't get the game

Hi there, Thanks for reaching out. I've created a support ticket out of this thread, and the team will take a look at said ticket in due course. Please keep an eye on your email for updates!

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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. How do i report a bug or glitch? This forum seems to be the only way.

Hi there, Thanks for reaching out and reporting this issue. We understand your frustration and apologize for the inconvenience, but can confirm the team is already aware and looking into the situat...

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• Edited July 07, 2026 20:27
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Official comment

1. Community
2. Bug Report: Graphics, UI, & HUD
3. Can NOT rook run

Hi there, Thanks for reaching out and reporting this! We've escalated this issue affecting Rook to the team for investigation.

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Official comment

1. Community
2. Bug Report: In-Game Mechanics & Activities
3. Rook Won't Deploy

Hi there, Thanks for reaching out and reporting this! We've escalated this issue affecting Rook to the team for investigation.

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Official comment

1. Community
2. Bug Report: Factions, Contracts, & Upgrades
3. Sponsorship+ [Nucaloric] description text incorrectly states it unlocks Arachne deluxe sponsored kit

Hi there, Thanks for reaching out and reporting this! We can confirm the team is already aware of this one and looking to address it in the future. 

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Official comment

1. Community
2. Bug Report: In-Game Mechanics & Activities
3. Compiler Codex / Skin Issue

Hi there, Thanks for checking in. While we don't have more updates to share regarding the issue, we can confirm the team is very much aware and looking into it. We apologize for the continued incon...

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Official comment

1. Community
2. Bug Report: Factions, Contracts, & Upgrades
3. VIP Early Bird Codex not unlocked

Hi there, Thanks for reaching out. Please know the team is aware of this issue and already working on it. We apologize for the inconvenience caused while the issue persists!

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1. Community
2. Bug Report: Graphics, UI, & HUD
3. Smooth Motion no longer works

Hi again, Thanks for getting back to us with the extra info and video! We're passing this on to the team so they can look into the situation.

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1. Community
2. Bug Report: Graphics, UI, & HUD
3. DLSS Frame Generation crashing when trying to enable it on the settings menu

Hi again, Thank you for the added details! We've passed this on to the team so they can look into it.

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• 1 vote

1. Community
2. Bug Report: Zones (Maps)
3. Not able to receive any update to codex after killing the compiler

Hi again, Thank you for the added details! For the video, you can upload the footage to a public video hosting site, like YouTube, then post the link here so we can take a look.

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