Bungie Answered
Various Connection Issues
Bungie ID: ZeroOps#5353
When Occurred: Since update 1.1.5
Time Zone: MST
Description: Issue 1 - When "Readying Up", nothing happens. The "Ready Up" words disappear, as if it is going to start, but nothing happens and then the words return on the button. This seems to only affect Dire Marsh (Night). Other maps let me deploy successfully.
Issue 2 - While in a match, frequent frame drops and lag, sometimes rubberbanding. I'm also getting "connection to Marathon server" warnings. No disconnections but overall degraded service. I have had no problems with the game for the three weeks I've owned it. I assume it is due to server capacity and/or the update.
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Comments
Hi there,
Thanks for reaching out!
Regarding the issue you mentioned with readying up, could you please try to capture a video that shows the issue occurring if and when it happens again? You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
For the other issues, it sounds like these may be related to your network. These problems can be caused by issues affecting your specific network hardware, packet loss, or greater issues affecting your ISP which are being passed on to you.
To that point, we recommend consulting our Network Troubleshooting Guide to explore potential solutions. If that doesn't help, the next step would be checking our Optimizing Connections page. Following that, if issues still persist, we would recommend reaching out to your ISP for more hands-on assistance in troubleshooting your network setup.
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