Got disconnected during mid game Error code: paprika
Bungie account name: Hey#6722
Platform: Steam
Description of Issue: I was in the middle of teamfight with my crewmates, then I crashed out with error code: Paprika, now I cannot reconnect back and I lost all my equipment: Purple Longshot, purple bully smg, purple shield and two purple assassin core. It took me an insane movement to eliminate the first team and now I disconnected with the good loots I have, please refund me back the equipment I got from a team in dire marsh!
Repro steps: I still cant relogin with this error after 15 minutes after restarting several time, I have tested my internet speed and it was working fine. I managed to reconnect after 15 minutes then i got eliminated while my crewmates exfil and I lost all my purple equipments!
Time of issue: 4.04pm Singapore time
Comments
Hi there,
Thanks for reaching out.
In the absence of scheduled maintenance, Paprika errors are indicative of network issues. These can be caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which are being passed on to you.
To that point, we recommend consulting our Network Troubleshooting Guide to explore potential solutions. If that doesn't help, the next step would be checking our Optimizing Connections page. Following that, if issues still persist, we would recommend reaching out to your ISP for more hands-on assistance in troubleshooting your network setup.
We’re not able to restore items or progress lost due to disconnects, lag, or other connection issues. In cases where a qualifying server‑side error happens, any refunds that can be offered are handled automatically by the game systems, not manually through support.
And the worst thing is you auto marked my request as solved when there's not a single explanation!
But the thing is my internet is working fine, this is the first time it happens and my internet wasn't disconnected. I have tried all troubleshooting guide and I just couldn't reconnect back in.
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