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Bungie Answered

Server Disconnection

Was running a contract on Perimeter in North Relay. It was only a few minutes into the run, downed another runner and was trying to get another runner to give himself away inside the POI. Was crouched behind a container and this red error message at the bottom of my screen that said either WARNING or ATTENTION, I can't remember,connecting to server, but after the 3rd time it just kicked me out of the run and I had some pretty decent gear that I lost. I immediately checked my internet connection and speed and it's fine (over 1 Gig, ethernet connection). I've now just been sitting at a screen that shows a pixelated butterfly going through its life cycles for about 5-10 minutes...
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  • Official comment

    Hi there,

    Thanks for reaching out.

    That red bar with the warning message that you saw is a connection warning. It means the game is having trouble communicating with the server, so you might notice lag, delayed actions, or things not updating correctly.

    To that point, we recommend consulting our Network Troubleshooting Guide to explore potential solutions. We also have an Advanced Troubleshooting Guide with additional steps. If that doesn't help, the next step would be checking our Optimizing Connections page.

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