Bungie Answered
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Hi there,
Thanks for reaching out.
In the absence of scheduled maintenance, Paprika errors are indicative of network issues. These can be caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which are being passed on to you.
To that point, we recommend consulting our Network Troubleshooting Guide to explore potential solutions. If that doesn't help, the next step would be checking our Optimizing Connections page.
If you are using Kaspersky, have you tried Whitelisting both Marathon and BattlEye? Whitelisting an application helps prevent it from being blocked by your antivirus program.
To whitelist Marathon and BattlEye, open Kaspersky, go to Settings (Big Cog) > Security Settings (or Additional) > Threats and exclusions > Manage Exclusions and then add both Marathon and BattlEye and save.
Following that, if issues still persist, we would recommend reaching out to your ISP for more hands-on assistance in troubleshooting your network setup.
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