Bungie Answered
SALAK
Hi, I’ve been getting the SALAK error in Marathon for two days now and nothing has fixed it. Here’s everything I’ve already tried:
∙ Flushed DNS (ipconfig /flushdns)
∙ Reset Winsock (netsh winsock reset)
∙ Disabled Norton antivirus completely
∙ Verified integrity of game files on Steam
∙ Fully uninstalled and reinstalled the game
∙ Checked server status on help.marathonthegame.com — everything is green
The error still appears every time I try to launch the game. Please advise.
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Comments
Hello there,
Thank you for reaching out.
Error Code SALAK is caused by a failure to connect to network resources.
If you continue seeing this error, we recommend you refer to our Network Troubleshooting Guide for troubleshooting steps. We also have an Advanced Troubleshooting Guide, if the Network Troubleshooting Guide did not help.
If you are using Kaspersky, have you tried Whitelisting both Marathon and BattlEye? Whitelisting an application helps prevent it from being blocked by your antivirus program.
To whitelist Marathon and BattlEye, open Kaspersky, go to Settings (Big Cog) > Security Settings (or Additional) > Threats and exclusions > Manage Exclusions and then add both Marathon and BattlEye and save.
If you also receive a numeric Error Code, please take a screenshot and add it to this thread.
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