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Bungie Answered

SALAK ERROR W:8:00002EF1

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oaktree

ive reinstalled the game and still dont work. I am very sure its not my internet conection. Started before the last maintenance. How to proceed? 

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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reporting this.

    Error code Salak is caused by a failure to connect to network resources.

    The first troubleshooting step would be to log out of the game and relaunch it to see if that resolves the issue. 

    If that does not help and there is no scheduled maintenance, please refer to our Network Troubleshooting Guide for troubleshooting.

    If you are using Kaspersky, have you tried Whitelisting both Marathon and BattlEye? Whitelisting an application helps prevent it from being blocked by your antivirus program.

    To whitelist Marathon and BattlEye, open Kaspersky, go to Settings (Big Cog) > Security Settings (or Additional) > Threats and exclusions > Manage Exclusions and then add both Marathon and BattlEye and save.

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