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Bungie Answered

Fully Geared - Looted - Extracted - Got Disconnect Error - Lost All Gear and Loot

We just did a raid in Dire Marsh fully geared trio . We wiped the whole zone , we did lockdown, we extracted, got a disconnect error, return to lobby and lost whole gear and loot. Can you check logs and please mail the backpack back.
I have the clip if you like to see proof sirs. 
Pls help


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1 comment
  • Official comment

    Hi there,

    Thank you for reaching out.

    Are you encountering any error codes when you are disconnected? If you are seeing any, would you be able to catch a screenshot of the message you get when that happens? If you're unable to post pictures here, you can upload it to a public hosting platform like Imgur.

    In the meantime, we recommend you refer to our  Network Troubleshooting Guide for general network troubleshooting steps.

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