Bungie Answered
Exfil bug counts as failed run.
Full squad of 20k loadouts went into an outpost run, successful exfil at 2:30 on the clock. The game server seemed to crash and gave an error code after we got run complete, and we couldnt go back to main menu without sacrificing our gear. Everything we took in and everything we looted was lost with seemingly no other option than to suck it up and lose it all despite successful exfil. Game is unplayable, this needs fixing ASAP before Cryo and Ranked drop tomorrow...
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Hi there,
Thank you for reaching out.
Are you encountering any error codes when you are disconnected? If you are seeing any, would you be able to catch a screenshot of the message you get when that happens? If you're unable to post pictures here, you can upload it to a public hosting platform like Imgur.
In the meantime, we recommend you refer to our Network Troubleshooting Guide for general network troubleshooting steps.
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