Bungie Answered
All gear lost on extract: Duo Mode
Raider#2475 I lost all my gear TWICE upon extract, many purple and blue items and all my time wasted due to a bungie "connection error". I was unable to reconnect upon successful extract from the new Duo mode on Perimeter. This happened twice today 3/18/2026. One time was around 5-6:30 pm EST. Profile is Raider#2475
Please help me get my gear back as it was due to circumstances completely out of my control or influence.
1
Comments
Hi there,
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
If you experience connection issues often, please refer to our Network Troubleshooting Guide for troubleshooting.
Bungie Support It has now happened a THIRD time, I lost ALL my stuff again due to a Bungie error.
Error code: Anteater.
This is 100% NOT client side and I have still NOT received compensation. This is really making me want to stop playing this game... Bungie Support
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