Bungie Support

Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. is the Twitch Engine Weapon Skin bugged? it's stuck at 99% for me.

Hi there, Thanks for reaching out! You'll want to reach out to Twitch for support on this as it sounds like it's getting stuck at 99% on their platform.  After you successfully earn the Twitch Drop...

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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Game crashing mid run

Hi there, Thanks for the report! We're seeing a rise in reports about this and are currently investigating. In the meantime, please ensure your GPU drivers are up to date.

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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. Loud audio sound effect when crouch-walking/sneaking

Hi there, Thanks for the report! We'll pass this along to developers for further investigation. 

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Official comment

1. Community
2. Bug Report: In-Game Mechanics & Activities
3. Permanent zoom in and can't run

Hi there, Thanks for reaching out! If this happens again, please use your platform's share feature to capture a clip highlighting the issue you're experiencing and upload it to YouTube, then send u...

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Official comment

1. Community
2. Bug Report: In-Game Mechanics & Activities
3. STOP IGNORING THE WEASEL ISSUE SUPPORT

Hi there, Thanks for reaching out! We're seeing a rise in reports about this occurring and are currently investigating. In the meantime, please note that Error code: WEASEL typically signifies you’...

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• Edited February 27, 2026 15:59
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Official comment

1. Community
2. Bug Report: In-Game Mechanics & Activities
3. Why I cant login the game and show Weasel?

Hi there, Thanks for reaching out! Error code: WEASEL typically signifies you’re encountering a broad networking problem. We recommend you refer to our Network Troubleshooting Guide to explore pote...

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Official comment

1. Community
2. Bug Report: Weapons, Equipment, & Consumables
3. Sprint Kit V2 sets heat capacity stat to 0

Hi there, Thanks for the report! We're aware of this issue and investigating to have it resolved as soon as possible. Thankfully this is only a visual issue, and the intended effect is still in play.

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Official comment

1. Community
2. Bug Report: Weapons, Equipment, & Consumables
3. cross save help

Hi there, Due to mandatory security policy, Bungie is not able to remove connected platform accounts from Bungie.net profiles under any circumstances. Please see our notice below for more informati...

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Official comment

1. Community
2. Bug Report: Weapons, Equipment, & Consumables
3. disconected lost all of my stuff, and didnt rejoin the match

Hi there, Thanks for reaching out! If this happens often, please consult our Network Troubleshooting Guide for further troubleshooting and information about our Connection Recovery systems.

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Official comment

1. Community
2. Bug Report: Systems, Settings, & Services
3. weasel error

Hi there, Thank you for the report. We're seeing a rise in reports about this occurring and are currently investigating. In the meantime, please note that Error code: WEASEL typically signifies you...

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