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Bungie Answered

Error code PLUM

I have gotten this error code since day one of launch. I can not find anything online about this problem and it is absolutely killing me. I want to stream this so bad. I've checked my firewall settings, its allowed through both public and private networks. Please, if anybody has an idea, help me! XD Much love! -                                                                                                           -Lithdel

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4 comments
  • Official comment

    Hi there,

    Thanks for reaching out!

    If you haven't already, please try the troubleshooting steps in our Error Code: MARMOT guide as this error is also related to BattlEye services. If the error persists, BattlEye may be detecting a suspicious version.dll file in your steam folder which could be causing issues with the game. Please try deleting it and try again if so.

    For more information about the PLUM error code: https://help.marathonthegame.com/hc/en-us/articles/39001779823252-Error-Code-PLUM

  • Any luck Lithdel? I have the same problem and I can't figure it out. My own investigation found that it looks like it's trying to reach a battleeye server on the other side of the planet which isn't responding, but curious if you somehow solved things for your plum "Query Timeout" issue.

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  • Hi I have the same issue, Did you guys resolved it by now?

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  • Yep, solution that worked for a bunch of us, and it sounds stupid but give it a shot.

    As per this ancient destiny 2 thread the issue is actually with the xbox drivers steam installs.
    https://www.reddit.com/r/destiny2/s/nKT5NJzO78
    I uninstalled the Xbox Extended Feature Support Driver in steam, then no further issues.

    Give it a shot, hope it works for you too :)

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