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Bungie Answered

Disconnected due to network issue and was eliminated

Hi,

I am not sure if this is possible however on 3/6/26 I did a run on outpost with my squad, activated exfil and experienced a network issue (internet outage) last minute. Once I was able to reconnect I was already eliminated due to final exfil closing and dying from the timer. I lost a lot of valuables and am reaching out to see if there is a possibility to retrieve those items back. I can provide more details if necessary to pinpoint exact run.

 

Thank you!

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1 comment
  • Official comment

    Hi there,

    Thanks for reaching out!

    While there are systems in place to automatically reimburse items under certain circumstances, we're unfortunately unable to manually reimburse lost items.

    If you're experiencing network-related errors often, please refer to our Network Troubleshooting Guide for troubleshooting.

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