Bungie Rewards
Bungie Rewards offers players the opportunity to earn exclusive rewards in and from Bungie games. In addition to in-game digital items (such as player emblems in Marathon), Bungie Rewards offers additional collector’s items to earn, acquire, and unlock that are uniquely crafted to commemorate various tiers of in-game accomplishments, both for free and for pre-order purchase.
The in-game accomplishments that unlock exclusive Bungie gifts or items for purchase are either listed on the Bungie Rewards page or need to be discovered by playing the games. Gifts or items for purchase are offered for a limited time and may be limited in quantity. Please refer to the reward details on the Bungie Rewards page for more information.
To sign up, visit the Bungie Rewards page now. As new offers are added to Bungie Rewards, we’ll update the page with more details.
Eligibility
To be eligible to claim any rewards unlocked through gameplay, players will need to meet the following requirements:
- Have their Marathon account linked with their Bungie.net profile.
- Players will need to sign into Marathon.BungieStore.com with the platform account that they play Marathon on.
How to Set Up and Claim Physical Bungie Rewards
To set up an account and claim physical rewards unlocked through gameplay, players will need to complete the following:
- Complete the above eligibility requirements, including having their Marathon account linked with their Bungie.net profile.
- Complete the appropriate achievement(s) as noted on the Bungie Rewards page; this can include completing codex challenges amongst other achievements.
- Players must sign into Marathon.BungieStore.com with the platform account that they play Marathon on.
- Visit the Bungie Store and place the reward item into their Shopping Cart.
- Please note: only one pre-order item can be added to cart at a time.
- Proceed with checkout.
Reporting Issues
Players who encounter one of the below issues, should do the following:
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Reward Not Unlocking on Bungie.net Profile:
- After completing an in-game achievement, players should allow 5 – 10 minutes for the Bungie Store to recognize the earned achievement.
- If achievements are not reflecting correctly after 24 hours, please reach out to the Bungie Store customer support to verify achievement status and assistance placing your order.
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Players should ensure they are signed into the Bungie.net profile linked to Marathon account that unlocked the reward. If this does not resolve the issue, players should try restarting Marathon or logging back into the account that unlocked the reward. Players may also need to confirm completion of any Codex Challenges and claim any related challenges on their account.
- Claiming, Purchasing, or Receiving Items in the Bungie Store: Players who are encountering issues while claiming a gift or purchasing and receiving items from the Bungie Store should contact Bungie Store Customer Service for help.
Players who encounter issues other than the above, or who cannot resolve the issue with the suggested troubleshooting steps should make a post in the #Help forums describing the issue they are encountering in detail.