Bungie Answered
Missing Vandal Skin After Completing Compiler
Hello Bungie Support,
I completed the Compiler encounter tonight and received the achievement confirming completion. However, I did not receive my Vandal skin.
I personally dealt damage to the Compiler and successfully extracted after defeating it, so I believe I met all the requirements.
Could you please look into this and help me receive my missing reward?
Thank you,
Alex
0
評論
Hi there,
Thank you for reaching out and for reporting this.
Please provide the following details to add to your report:
If you have a video or clip from the encounter, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
I’m on Xbox. I posted about the issue within an hour of it happening.
Our crew started the Compiler encounter, and it involved multiple crews. Unfortunately, I don’t have any screenshots or video of the hits.
My crew members were:
* JadeTheGiant#9308 — did not have the skin beforehand and received it from that run.
* Trev_Bozlee#8963 — already had the skin before the encounter.
I also did not have the skin before the encounter, but unlike JadeTheGiant#9308, I did not receive it after completing the encounter.
I did receive the Codex progress/reward from completing the Compiler encounter. The only reward I’m missing is the Vandal skin.
Hi again,
Thank you for sharing these additional details.
Please know this issue has been flagged to the team for investigation. We apologize for the significant inconvenience caused.
Hi Bungie Support,
I wanted to follow up since I haven’t received any updates since October 5th. I understand the issue was flagged for investigation, but it’s been nearly two weeks.
I successfully completed the Compiler encounter, received the achievement and Codex reward, and my teammate received the Vandal skin from the same run. Unfortunately, I still haven’t received mine.
Is there any update on the investigation, and would it be possible to have the Vandal skin added to my account? I’d really appreciate your help getting this resolved.
Thank you!
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