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Bungie Answered

Severe FPS drops on Outpost/Dire Marsh and faction rewards not claimable after Update 1.1.5

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Mitsudachi
Since the mid-season 2 update (1.1.5, July 21) went live, I’m experiencing severe and consistent performance issues that were not present before the patch. Issue 1 - FPS drops: I mainly play on Outpost and Dire Marsh, not Cryo Archive (which is more visually detailed, so some drop there would be understandable). Before the update these two maps ran at a stable 40 FPS for me. Since the update, I’m getting 25-28 FPS on these same maps, even with the lowest graphics preset (textures, shadows, environment detail, and character detail all set to lowest/low). Since the drop is happening on the less demanding maps and settings changes don’t help, it seems like something changed on the CPU/engine side with this patch rather than a GPU/graphics issue. I’m also seeing reports from other players on current-gen consoles (PS5/Xbox Series X|S) experiencing similar lag and frame drops since this update, so this doesn’t seem to be an isolated PC hardware issue. Issue 2 - Faction rewards not claimable: Additionally, I’m unable to claim faction rewards since the update. The rewards appear to be earned but the claim action does not work / rewards are not delivered. I checked the official Known Issues List for Update 1.1.5, and neither of these two issues is listed there, so I wanted to flag them directly in case they haven’t been caught yet. Could you please look into whether this patch introduced a performance regression, and also check the faction rewards claim bug? Given that this is affecting both PC and console players, it seems like a broader issue tied to the July 21 update rather than individual hardware.
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this.

    Please provide the following details to add to your report:

    • Your Platform
    • Whether this happens every match or only sometimes
    • A short video showing the framerate drops
    • If you are on PC, can you provide us with a copy of your DxDiag? You can copy and paste it over on PasteBin and provide us with the link.
    • Also, if you are on PC, are you using Nvidia Frame Generation? does turning it off improve performance?

    Please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here.

    We are aware of the issue regarding faction rewards, and are investigating to resolve this as soon as possible.

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