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Bungie Answered

Game freezing

Same with the other person, ever since the update, my game just freezes every minute. I got to play 1 game but after that it just freezes and disconnects me. I have also tried multiple things to fix it with no luck.
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評論

  • 正式評論

    Hello there,

    Thank you for reaching out to us.

    We understand you're experiencing freezing in Marathon. We're sorry to hear of this, as we can imagine how this may have caused concern. So we can hopefully assess what may be causing this freezing, please share the following details with us:

    • The platform you play on. If Steam, please share the GPU and OS version of the PC you play on.
    • Do you see any error codes or messages when you experience this freezing? If yes, please advise us concerning what they say.
    • What kind of troubleshooting have you tried which didn't impact this freezing?

    Once we have the above details, we will review. Thank you.

  • I play on Steam. That is the OS I believe and GPU. The game was fine yesterday, I could play without issue. Now after the update, my game, while in the prep screen freezes. It goes away after a little, but is comes back. Then when in game, I can play for a little, but then my game freezes and disconnects me with a message stating internet issues, but my internet is fine. I have just done what others say to do which is update graphics card, clear cache, reinstall, etc. I understand my PC is older, but it was working great yesterday and I was hitting nasty flicks on people. Also, please increase spawn chance of cryo 6 please. It hurts grinding the game for weeks and only seeing cryo 1's and 2's. Thank you.

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  • Hello again,

    Thank you for this information and the screenshots.

    We've taken note of the details you've so far shared. Concerning the message you're seeing when you're disconnected, could you kindly let us know what it says, and if it's an error code? If feasible, consider linking us to a screenshot of the message. We'll then review it.

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  • Hello again,

    Thanks for the follow-up and screenshot.

    Anteater is a general networking error. If you haven't done so as of yet, you may wish to perform Network Troubleshooting, as this is often effective in alleviating this error code. If the error code persists beyond that troubleshooting, then Advanced Troubleshooting will hopefully address it.

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  • Getting the same issue. Running on a Ryzen 9 9950X3D and a RX 9070 XT. As soon as the game launches, the game freezes and it takes all my other programs with it. Freeze lasts 5-10 seconds and then will continue to freeze at about a 30-60 second interval until closing out of the game (sometimes it crashes on its own). No error message is ever displayed.

     

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