Bungie Answered
Cannot load into Xbox games as Rook (sage, coconut, anteater)
(see comment below for explanation of photos - seems to be linked to the crashing errors)
Xbox Series X
Receiving error code every time I find a game while playing as Rook. Once I connect, title screen for the map appears, then usually shows my character loading in with weapon for a few frames before giving error codes. Managed to get 1-2 games to load into Perimeter (0 in dire Marsh) out of about 20 tries. Error codes include anteater, sage, coconut. Importantly, I have no issues loading into either map when using any other runner shell. Happening every time I have tried today (Feb28).
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Hi there,
Thanks for reaching out.
The error code SAGE occurs when you or one of your crewmates took too long to connect to the game or load the upcoming map. The error codes ANTEATER and COCONUT both also signify that you’re encountering a broad networking problem.
If you continue seeing this error, we recommend you refer to our Network Troubleshooting Guide for troubleshooting steps.
Please note that as the server slam is a worldwide open technical stress test, players may encounter disconnects, errors and bugs related to logging in. We're actively watching all systems closely and investigating issues as they pop up.
Oh and one more thing that appears connected - my username seems to show incorrectly when I get back to the home screen after a failed Rook run.
It has shown me at least 2 other users’ bungie IDs instead of mine. Shows their name on first two lines, then my name near the xbox logo when hovering over name in menu.
Same issue here on series x. Loaded into my first Rook match no problem. But after tried for about 20 minutes 3 different times and every time I load in it gives me an anteater error or says I didn't load in before the game started or I don't have a current internet connection or other bs. Then I go queue for a normal match no problem.
Update - still happening today (March 1). Was able to load into first game as Rook, but subsequent attempts are giving ‘sage’ error code as soon as the map loads. Still no problem with other Runner shells.
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