Bungie Answered
Game crashes in the sign up process
It crashes every time in the sign up process and I just bought the game a few days ago.
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Hi there,
Thank you for reaching out and for reporting this.
Please use your platform's capture button to take a video showing what happens when you try to load up and log into the game showing any error messages or error codes. If you already have a video, you can upload the footage to a public video hosting site, like YouTube, then post the link here, and we’ll be glad to take a look.
Ok, here's a link: https://youtu.be/UYNBV-ZbIrM
Hi there,
Thanks for the video.
Can you try the following troubleshooting steps:
Restart Steam and your PC.
Verify or Repair the game files and lauch the game again
Steam: Library → right‑click Marathon → Properties… → Installed Files → Verify integrity of game files.
Update Windows and your GPU drivers.
Confirm BattlEye is installed.
Disable any overlays or VPNs and reboot the router.
I don't have Windows, I use Bazzite.
Did all the rest and it still doesn't work.
Hi there,
The game currently requires the Windows 10 64-bit OS or higher for PC users per our Marathon Storage and System Requirements guide.
Other operating systems are not supported at this time, but we recommend sharing your interest in seeing Bazzite or Linux compatibility to one of the following channels on our official Discord for the best visibility:
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