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Bungie Support

Marathon Support
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Последнее действие пользователя Bungie Support

  • Пользователь Bungie Support прокомментировал
    Официальный комментарий

    Hi there, Thanks for reaching out. While we appreciate your feedback, the best place to share it is on the Marathon Discord rather than our Help Forums. If you haven't already done so, please share...

  • Пользователь Bungie Support прокомментировал
    Официальный комментарий

    Hello there,Thank you for reaching out and reporting this issue. We’re not able to restore items or progress lost due to disconnects, lag, or other connection issues. In cases where a qualifying se...

  • Пользователь Bungie Support прокомментировал
    Официальный комментарий

    Hi there,Thanks for reaching out.Marathon on PS5 requires a PlayStation Plus subscription to play online and it is clearly listed on the game's page.Can you share a screenshot of the error message ...

  • Пользователь Bungie Support прокомментировал
    Официальный комментарий

    Hi there, Thank you for the report. We are aware of players reporting this issue and are investigating.

  • Пользователь Bungie Support прокомментировал
    Официальный комментарий

    Hi there, Thank you for reaching out and for reporting this. If you encounter this again, please use your platform's capture button to take a video. If you already have a video, you can upload the ...

  • Пользователь Bungie Support прокомментировал
    Официальный комментарий

    Hi there, Thank you for the report. We are aware of players reporting this issue and are investigating.

  • Пользователь Bungie Support прокомментировал
    Официальный комментарий

    Hi there, Thank you for the report. We are aware of players reporting this issue and are investigating.

  • Пользователь Bungie Support прокомментировал

    Hello YaroslavErmak, I just wanted to let you know that I've also created a support ticket for your issue. Please keep an eye on your email for the ticket link. Здравствуйте, YaroslavErmak! Я испо...

  • Пользователь Bungie Support прокомментировал

    Hi there,Thanks for the video.If you’re able to share the second POV video from your friend as well, that would be especially helpful for comparing what each player was hearing when the issue occur...

  • Пользователь Bungie Support прокомментировал
    Официальный комментарий

    Hello there,Thank you for reaching out and reporting this issue.We’re not able to restore items or progress lost due to disconnects, lag, or other connection issues. In cases where a qualifying ser...