Bungie Answered
Infinite Intializing Contract System Screen
Loaded up a match on (Perimeter) and I’ve been stuck on the loading screen for at least 30 minutes or so. I’ve closed the application multiple times to no avail.
Is there any way to get items back lost from exiting this match? Please advise.
Seems unfair to lose our loot during normal hours of play with no maintenance scheduled.
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Комментарии
Hi there,
Thanks for reaching out.
I'm sorry to hear that you've been stuck.
Support is unable to restore any lost loot, and any refunds that can be offered are handled automatically by the game systems, not manually through support. Marathon does have a system that automatically refunds gear lost to a subset of server-side errors. If this was caused by a qualifying server issue, the refund should happen automatically when you return to the lobby or log back in. Please note that this does not cover losses caused by local internet connectivity or client-side problems.
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