Bungie Answered
Marathon Constantly Errors On Starlink
- Bungie Account Name - Rightbr0tha#0525
- Platform - Steam
- Description of Issue - I recently switched internet providers to Starlink cause of poor performance from other providers in my area. From the moment I tried Marathon I constantly get paprika and basil errors when logging in and matchmaking. I am seeing other users reporting the same issues for them as well on satellite based internet. All of my other online games work perfectly fine on Starlink. Can you please find a way to provide more stability for those that play Marathon on satellite based ISPs
- Rough Date and Time of issue - Since switching ISP to Starlink
- Repro steps - Almost anytime I login or matchmake about 50% of the time I error out.
1
Комментарии
Hello there,
Thank you for reaching out to us.
We understand you're encountering Basil and Paprika errors when you try to play Marathon. We're sorry to hear of this, as we can imagine how this may have caused concern. If you haven't yet done so, you may wish to see if Network Troubleshooting or Advanced Troubleshooting helps in alleviating these error codes you see.
If you continue to see these error codes beyond the above suggestions, then please let us know and we'll review.
Yeah I have already gone through both of the troubleshooting guides and that has not helped fix the issue.
Paprika is by far the error code that I get the most. Here is a screenshot.
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Can we get some eyes on this and have it looked into? This is an ongoing issue for multiple users and we would love to be able to play the game.
Thanks
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