Black screen in-game → loading → eliminated after reconnection wait (translation)
Bungie Account Name -
sano_porter_bridgeds#8270
Description
During gameplay, the screen suddenly went black (not a crash), and I was repeatedly prompted over about 5 minutes to either “Disconnect” or “Wait for connection” (I believe there was no error code).
After that, the results screen appeared. Other team members successfully extracted, but only I was marked as eliminated (see screenshot).Since I was able to reconnect after a few minutes, and this is the first time this has happened, it is unlikely that the issue was caused by my home network environment.
The location was near the outer edge of the map, around the standard extraction point at the end of the extended white corridor at North Relay. Remaining time was approximately 1 minute 30 seconds.
This occurred shortly after a teammate activated the extraction point, either just before it became available or right as it was about to.
Sequence of events:
Black screen → loading screen → disconnect/wait prompt → after a few minutes, results screen appears and only I am marked as eliminated.
Approximate Date & Time of Occurrence
April 28, 2026 (Tuesday), around 00:45 (JST)
Steps to Reproduce
This occurred during a normal run and is difficult to reproduce, so reproduction is not currently possible.
Screenshot(result)
https://x.com/nanuhik_46/status/2048802238370643972?s=20
[翻訳前]
Bungieアカウント名-
sano_porter_bridgeds#8270
プラットフォーム-
Steam
問題の説明-
プレイ中突然画面が暗転し(クラッシュではない)、「接続切断」か「接続まで待機か」の選択を5分ほど何回かにわたって促される(たしかエラーコードなし)。その後リザルト画面移行、他メンバーは脱出し、自身は排除に(スクリーンショット参考)。
数分後に接続できたこと、また、今まででこれが初めてであることから、住居のネットワーク環境がおかしくなったとは考えづらい。
マップは外周、ノースリレーのせり出した白い通路終端の普通脱出地点付近。残り時間1:30前後。脱出地点をチームメンバーが起動後しばらくして脱出可能になるか、なる直前に発生。
流れとしては「暗転→ローディング画面→切断or待機の警告→数分後リザルトが表示され自身のみ排除を確認」
問題発生のおおよその日時-
日本時間：2026年4月28日 (火曜日)、0:45頃
再現手順-
ありふれたラン中の出来事であり再現が難しい為、不可能。
スクショ-
https://x.com/nanuhik_46/status/2048802238370643972?s=20
Комментарии
Hello there,
Thank you for your detailed report.
We understand you experienced a connectivity issue during a run in Marathon. We're sorry to hear of this, as we can imagine the impact of such an incident. If you haven't already done so, then you may wish to Optimize Connections and perform Network Troubleshooting. These steps have often proven helpful with preventing the recurrence of incidents such as that which you describe.
If, however, you continue to experience incidents such as this, then please let us know whether it always seems to occur at the same location, and if you see any error codes when it occurs. We'll then investigate. Thanks.
Войдите в службу, чтобы оставить комментарий.