Bungie Answered
Unable to grab the Synapse Cube
Hi, I just ran Cryo Vault 6 and we found a synapse cube that was bugged on the floor and wasn't able to be picked out. Would you guys be able to give it to us? We completed that run flawlessly. Here's a video:
https://youtu.be/MZNInhTGfL8
- Bungie Account Name - joxa#3625
- Platform - Steam
- Description of Issue - ynapse cube that was bugged on the floor and wasn't able to be picked up with drone or hands
- Rough Date and Time of issue - about 5 minutes after this video was uploaded
- Repro steps - no clue
- LINKS: https://youtu.be/MZNInhTGfL8
1
Комментарии
Hi there,
Thank you for the report.
We are aware of players reporting this issue and are investigating.
Bump
Hi Bungie,
Thanks for the reply. Any chance we can get that synapse cube?
Hi there,
Unfortunately, we aren’t able to directly add or credit a Synapse Cube to individual accounts.
Hi, thanks for the reply again. In that case, can we get refunded the key instead?
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