Bungie Answered
Game Disconnected me and cost me my entire loadout
The game server suddenly disconnected me, with no error warning, and made me wait on a black screen, only returning to see i've been ELIMINATED. I demand a full refund of my loadout and items from when I infilled into my match.
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Comentários
Hi there,
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
If you experience disconnects often, please refer to our Network Troubleshooting Guide for further troubleshooting.
Bungie Account Name - BITNET, The Fitment#6439
Platform - Steam
Description of Issue - Game booted me out of my match and cost me my high level gear.
Rough Date and Time of issue - 11:15 pm MST
Repro steps - playing the game and it just booted me to a black screen, asking if I should continue waiting.
I refuse to accept that, that was not on my fault it was on a serverside error. My internet connection was perfectly fine. It disconnected me from the server and then killed me when it returned me, and did not refund my gear. I saw other people experience this temporary SERVERSIDE loss of service on the Discord. It was not an internet related issue at least on my end.
That automatic reply is unhelpful and dismissive of the problem that occurred. Is there anything that can be given as compensation for my purple tier gear that I lost *through no fault of my own* and was *entirely a servside issue* that *did* *not* *refund* *anything*?
Por favor, entrar para comentar.