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Bungie Answered

Killed compiler and didn't get the codex entry for skin unlock

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GoblinTherapy

Hi, I killed the Compiler today as Assassin and did not get the codex entry for the skin unlock. I have screenshots to prove that I killed the Compiler as Assassin, and my friend who did the fight with me did receive the skin. I did plenty of damage to the boss. 

Is it possible to award me the skin retrospectively considering this is clearly some kind of bug? 

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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out and for reporting this. I'm sorry to hear you did not get your rewards after defeating the Compiler.

    Please provide the following details to add to your report:

    • Your Platform
    • The approximate date and time this happened
    • Did your crew start the Compiler encounter?
    • Was the encounter multi-crew or just yours participating?
    • Did you personally hit the Compiler’s exposed weak spot when it was exposed?
    • Do you have video or screenshots showing those hits?
    • What is the Bungie ID of your friend who did get the rewards?
    • Was the missing reward just the skin, or also Codex progress?

    You can upload your screenshots, or any video footage you managed to take, to a public video hosting site, like YouTube or Imgur. Then, you can post the link here and we’ll be glad to take a look.

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