Constant Network Problems Since Season 2 Started
I played a load of season 1 and enjoyed the game greatly, but ever since season 2 started I am having nonstop issues with connection quality. I see the dots in the top right of the screen nearly 80% of my runtime, and frequently dip into red dots*. This cannot possibly be an issue on my end, as nothing changed with my ISP, network configuration, etc, between now and the last month of season 1. I am on a wired connection that routinely shows (and gives) extremely good quality performance to US-based server nodes.
Ping tests and packet loss tests never show anywhere near the level of disruption that this game seems to experience.
I can post numerous examples of busted hit reg, weird delays, unresponsive controls, but the reality is that these aren't diagnostic on their own. I can tell you with certainty, though, that they have become much more frequent with the release of season 2, and it is beyond frustrating.
*To put this in perspective: I see the red dot indicator for connection issues more in one week than I did in the entirety of season 1. There is simply no way this is a problem on my end given that nothing changed on my end.
Komentarze
Hi there,
Thanks for the report, and I’m sorry you’ve been running into this since Season 2 started.
The top-right network indicators are there to flag connection issues during gameplay, including latency, packet loss, and disconnect conditions.
Please share your platform, region, approximate time of the affected matches, and a video showing the indicators when this happens.
Please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
Platform: PC, region: US (probably East), approximate time any time.
I can attach a video later, but I'm not certain what that will demonstrate. Does this game have some "back-end" display that shows ping, latency, jitter, (etc), similar to others, aside from just the connection dots?
Here is a video of just under 5 minutes of gameplay, during which I almost continuously have the "connection issue" indicator, including a dip into the red. At one point in the video the indicator has been on my screen for so long that I stop, hide in a vent, and run both a ping test and packet loss test, both of which showed nominal connectivity:
https://youtu.be/9gbCkyECXFU
I don't know what else I can really do at this point. I haven't added more devices to the network since season 1, nor have I noticed these issues with other online games or services.
I'm having the same issue since S2, I play from south America on ps5
Hi there,
Thanks for the details and for the video.
The top-right indicator means the game is detecting connection or performance issues during gameplay.
To that point, we recommend consulting our Network Troubleshooting Guide to explore potential solutions. We also have an Advanced Troubleshooting Guide. If that doesn't help, the next step would be checking our Optimizing Connections page.
If the issue continues after going through all three of these guides, please let us know.
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