guns, etc.) • This was not client-side — stable wired connection, happened mid-run in Cryo Archive

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  Bungie Support

  Marathon Support

  27/04/2026 14:08

  Hi there,
  
  

  Thank you for reaching out. For us to further understand your concern, please provide the additional details below.
  
  

  • Bungie Account Name - Playername#1234,
  • Platform - Steam, PlayStation 5, Xbox Series X, etc,
  • Description of Issue - General description of the issue in the game,
  • Rough Date and Time of issue - Let us know roughly when this occurred, especially if it was a crash.,
  • Repro steps - If you know the specific steps you took to cause the issue please try to recreate them step by step.,
  • LINKS: Links to videos and/or screenshots will help us better figure out the issue. YouTube, Imgur, and Twitter work best

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