Bungie Answered
Did not receive Deluxe Edition bonuses after purchase
Hello,
I purchased the Marathon Deluxe Edition, but the bonuses included in this edition were not granted to my account.
Issue details:
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Game edition purchased: Marathon Deluxe Edition
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Platform: Steam
Problem description:
After purchasing the Deluxe Edition, I logged into the game but did not receive the Deluxe Edition bonuses or rewards that should be included with this version. I tried restarting the game and logging out/in again, but the bonuses still do not appear.
Please check my purchase and help restore the missing Deluxe Edition rewards.
Thank you.
0
Komentarze
Hey there,
Thank you for getting in touch with us.
We have received reports of players encountering issues accessing these rewards. We're currently investigating the underlying cause of this. In the meantime, Accessing and Restoring Licenses may help you to access your purchased content.
Hello,
Thank you for the response.
I have already checked my licenses and confirmed that the Deluxe Edition content is present in my Steam library and appears correctly on the Steam DLC / licensing page.
However, the Deluxe Edition rewards are still not appearing in the game.
I have also tried restarting Steam and the game client, but the issue persists.
I have attached screenshots showing that the Deluxe Edition content is owned and active in my Steam account.
Please let me know if you need any additional information from my side.
Thank you.
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