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Bungie Answered

Textures unloaded when viewing Crew Loadout screen

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    Hi there,

    Thank you for reaching out and for reporting this.

    Please provide the following details to add to your report:

    • The approximate date and time of when this happened
    • Did this only happen on the Ready Up screen?
    • Which textures were missing: weapons, gear, portraits, or several types?
    • Has it happened more than once?
    • Do the textures return after reopening the menu, returning to the lobby, waiting, or restarting the game?
    • Did you experience a disconnect, error, or lag at the same time?
    • Is the game installed on an SSD, HDD, or external drive?
    • Did anyone else in your crew see the same issue?
    • Can you share a short video of this happening in game?

    Please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here, and we’ll be glad to take a look.

  • Bungie devs—honestly, you guys must know about the missing visuals bug by now. It's been happening for so long. Play literally one match and it triggers. That means it's happening every single day, in every match, and even in-game. When is this actually getting fixed?

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