Bungie Support

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1. 커뮤니티
2. Bug Report: In-Game Mechanics & Activities
3. Server Maintenance at the end of successful Cryo Archive Run did not finalize

Hi there, Thank you for reaching out and for reporting this. Please provide the following details to add to your report: Your Platform The approximate date and time of when this happened Whether t...

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1. 커뮤니티
2. Bug Report: In-Game Mechanics & Activities
3. Another thread - No Compiler Skin - 2/3rds of team received reward

Hi again, Thank you for following up. We’re aware of players reporting this issue and it has been passed on to the dev team for investigation. I understand how frustrating it is, especially if you’...

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1. 커뮤니티
2. Bug Report: Zones (Maps)
3. Please help - Eliminated due to a door that affected me. And killed me.

Hi there,Thank you for following up. I understand why you’re frustrated, especially after taking the time to document the issue and share video of what happened. Support is unable to restore any lo...

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1. 커뮤니티
2. Bug Report: Systems, Settings, & Services
3. Vidmaster [Redacted] Codex Bug

Hi again, If you’re able to, could you share a screenshot or short video showing where you looted the weapon?

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1. 커뮤니티
2. Bug Report: In-Game Mechanics & Activities
3. Completed Redacted challenge for Vidmaster and it did not unlock in codex

Hi again, Based on your description, it is possible that not all of the requirements for this hidden challenge were completed during the run, which can prevent the Codex entry from unlocking. Becau...

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1. 커뮤니티
2. Bug Report: Graphics, UI, & HUD
3. Cryo Archive - Exfil hud icon

Hi there, Thank you for reaching out and for reporting this. Please provide the following details to add to your report: The approximate date and time of when this happened Did anyone on your team...

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• 편집된 시간 2026년 06월 01일 17:45
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1. 커뮤니티
2. Bug Report: Factions, Contracts, & Upgrades
3. CyberAcme Contracts Reset Early

Hi there, Thanks for the report.  If you’re able to, please send us the following so we can pass along more specific information: Your platform About when this happened, including your time zon...

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1. 커뮤니티
2. Bug Report: Weapons, Equipment, & Consumables
3. Bug

Hi there, Thanks for the report. What you described lines up with the current intended reward behavior for this encounter, so it does not appear that you missed a step or ran into a glitch here.

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1. 커뮤니티
2. Bug Report: In-Game Mechanics & Activities
3. "Burnt" buff from Outpost won't expire and killed me.

Hi there KuRE6,Thanks for the report.If you encounter this again, please use your platform's capture button to take a video. If you already have footage, you can upload it to a public video hosting...

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1. 커뮤니티
2. Bug Report: Runner Shells
3. Thief's X-ray Visor is glitchy through smoke

Hi there, Thank you for the report. We are aware of players reporting this issue and are investigating.

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