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Bungie Answered

Did not receive credits from Compiler Trace extract

My team and I extracted from Cryo Archive with the Compiler Trace. According to the bug report, I was awarded 40k credits. These credits did not make it into my actual balance, however.

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    Hi there,

    Thank you for reaching out and for reporting this.

    Please provide the following details to add to your report:

    • The approximate date and time of when this happened
    • Your credit balance immediately before starting the run and after returning to the lobby
    • A screenshot or video of the complete Run Report, including the Auto-Sold, Shared, and Wallet Balance sections
    • If available, a full video showing the extraction, Run Report, and your wallet after returning to the lobby
    • Whether you purchased any vendor items, upgrades, or services before checking your balance
    • Whether the Compiler Trace was in your inventory or shared by another player
    • Please also confirm whether the Run Report showed +40,000, +44,000, or another amount, and what your final wallet balance displayed.

    Pease use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

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