Bungie Answered
LOST GEAR: Stuck in Map Geometry at Outpost Drone Wing
Hello! Glad to jump on here to report a bug!
I was killed in Outpost drone wing and was revived in a gap that I couldn't jump out of because the ceiling was too low and the railing was too high. There's no clamber option to get out of this either. 
We wiped lobby and opened 2 key rooms. I ran out of time, lost a gold impact and a bunch of valuables. Please assist in reinstating the gear I lost and adjust the respawn area here when you all get a chance.
Thanks and keep it up! This game is great!
1
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Hi there,
Thank you for reaching out and for reporting this.
If you encounter this again, please use your platform's capture button to take a video. If you already have a video, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
Support is unable to restore any lost loot, and any refunds that can be offered are handled automatically by the game systems, not manually through support.
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