Bungie Answered
Locked out of base game
I am locked out of base game after purchasing Marathon Deluxe Edition during the trial week. System prompts for a PlayStation Plus subscription/membership to access online content despite purchasing the full game. We tried clearing the cache, rebooting and a one month PS plus subscription, which has now ended and the problem returned. I have seen others have had similar issues, please can you help resolve.
It was purchased on 12th June for £34.99. This is the transaction ID: 787078839494021
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Hi there,
Thanks for reaching out.
Marathon on PS5 requires a PlayStation Plus subscription to play online and it is clearly listed on the game's page.
Can you share a screenshot of the error message that you are getting when trying to load the game?
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