Bungie Answered
Gear Lost On Successful Exfil
I had my only Purple Shield, Purple Backpack, full Purple Bully SMG **WITH THERMAL**, full Purple Augments, 2 Blue Assassin Cores.
Lost during exfil at 1:50 a.m. PT on Dire Marsh (Night).
Account named: Bunny #7064
During a last second exfil that I ACTIVATED before time ran out, I was beamed up and told "SUCCESSFUL EXFIL". I look at my inventory and all of the stuff above is disappeared.
I really only care about the thermal for the Bully SMG. If there is ANYTHING I can get back please can it be the thermal for the Bully SMG? I don't even want the full purple attachments or anything else I lost.
1
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Hi there,
Thank you for reaching out and for reporting this.
If you encounter this again, please use your platform's capture button to take a video. If you already have a video, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
Support is unable to restore any lost loot, and any refunds that can be offered are handled automatically by the game systems, not manually through support.
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