Bungie Answered
"Status unknown"
Andrew#0164
just queued for Cryo, said check internet settings, come back in, shows we are eliminated with "status unknown" title. entire loadout is gone.
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Hi,
Thank you for reaching out. I'm sorry to hear you were disconnected from your run. Were you able to take a video or screenshot of the errors and/or Unknown Status screen you received, so I can take a closer look? Please upload your video to a public hosting platform like YouTube or Imgur and share a link here.
If you haven't already, please also view our Network Troubleshooting Guide for detailed troubleshooting steps to resolve connectivity issues.
Thanks!
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