Bungie Answered
1pm DISCONNECT LOST ALL GEAR
wow random DC on outpost at 1pm lost purple shotty, scar blue shield just after russian hackers wall hacked me last night????
what is going on you guys?
1
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Hello there,
Thank you for reaching out.
We’re not able to manually restore gear or progress lost to disconnects or client/network issues. In some cases, if a loss is caused by specific server-side errors, there is an automated system that can refund items, but this doesn’t apply to most general disconnects or local connection problems.
If you're having issues with disconnects, you can try our network troubleshooting guide found here.
https://help.marathonthegame.com/hc/en-us/articles/39001647855380-Marathon-Network-Troubleshooting-Guide
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