Bungie Answered
I got disconnected at the end of the match due to a server error, reconnected with 30 seconds left, and lost everything!
I joined a match, and with just two minutes left, the server crashed—as usual! It reconnected me with only 30 seconds remaining before the final extraction, leaving me stuck in the commander's room in the tower. So, what happens now, Bungie? I lose 20k in loot because of the server? I’m the one who takes the hit, right? The error is on your end, yet the person paying the price is the one spending time playing your game—it’s a total rip-off.
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Hello there,
Thank you for reaching out and reporting this issue.
When you were disconnected from the game, what error code or error message appeared on screen?
I received the "weasel" error code. I use a wired connection on my console and don't have any packet loss. I have a video recording of the moment it happened and of my attempts to get back into the game—it kept switching servers every time.
Hi there,
Error code: WEASEL typically signifies you’re encountering a broad networking problem. If you encounter this error code again, we recommend you refer to our Network Troubleshooting Guide to see if it helps resolve the issue. We also have an Advanced Troubleshooting Guide, if the Network Troubleshooting Guide did not help.
We clearly know it was a server issue, but the answer is always the same. Thanks, Bungie, for losing yet another player—and I’ve been dedicated to this game despite countless bugs and glitches. 1,500 hours isn't just a single day. Thanks, Bungie.
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